UCI Health | Orange County, CA
Critical Care Medicine • Irvine, CA
Ratings by platform
- Yelp (UCI Health - Irvine): Not specified (review count: 23 reviews) (23 reviews)
- Momentary Labs (UCI Health-Orange, CMS HCAHPS): 3 out of 5 overall hospital rating (3★) (414 completed patient surveys (17% response rate))
- RateMDs (Univ of California Irvine Medical Center): 3.8 (9 reviews) (9 reviews)
- Medicare.gov Hospital Compare (UCI Health-Orange): HCAHPS star ratings are referenced, but specific star value not shown in provided snippet (Not specified in provided snippet)
What patients say
Patients praise
- Doctor communication is reported as a strength (above national average).
Common complaints
- Staff responsiveness/ability to get help when needed is lower than national average.
- Long waits/slow response in the ER or during care are mentioned in user reviews.
- Billing practices/complaints are raised via BBB complaint entry.
In patients' words
"“Horrible ER. No sense of urgency… they don't even come check on you… you have to ask them to come check on you.”"
— Yelp review snippet for UCI Health (Irvine)"“Too long wait for the resident doctor…”"
— Yelp review snippet for UCI Medical Center (Orange)"“I believe UCI Health's billing practices are misleading and unfair to patients.”"
— BBB Complaints page for University of California Irvine Medical Center"“Staff responsiveness as an area for improvement… only 59.0% of patients reporting that they always received help when needed…”"
— Momentary Labs summary of CMS HCAHPS metrics for UCI Health-OrangeMore clinics in Irvine
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