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UCI Health

Critical Care Medicine • Irvine, CA

★★★☆☆3.0/5437 reviews across 3 platforms

Ratings by platform

  • Yelp (UCI Health - Irvine) (23 reviews)
  • Momentary Labs (UCI Health-Orange, CMS HCAHPS): 3/5 (414 reviews)
  • Medicare.gov Hospital Compare (UCI Health-Orange)

What patients say

Patients praise

  • Doctor communication is reported as a strength (above national average).

Common complaints

  • Staff responsiveness/ability to get help when needed is lower than national average.
  • Long waits/slow response in the ER or during care are mentioned in user reviews.
  • Billing practices/complaints are raised via BBB complaint entry.

In patients' words

"“I believe UCI Health's billing practices are misleading and unfair to patients.”"

— BBB Complaints page for University of California Irvine Medical Center

"“Staff responsiveness as an area for improvement… only 59.0% of patients reporting that they always received help when needed…”"

— Momentary Labs summary of CMS HCAHPS metrics for UCI Health-Orange

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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