Aspirus Ironwood Hospital - Emergency Department
Emergency Medicine • Ironwood, MI
Ratings by platform
- Medicare HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems): 3 out of 5 stars (overall hospital rating) (124 completed surveys (based on HCAHPS 2019 data))
What patients say
Patients praise
- a majority of patients (88%) report they would recommend the hospital in official surveys
- positive reports of kindness from some ER staff members
- specific instances of good care during inpatient stays for conditions like appendicitis
Common complaints
- reports of rude and unprofessional staff in the ER
- complaints regarding long wait times in the emergency department
- dissatisfaction with billing and diagnosis accuracy
- reports of poor communication during transitions or care planning
In patients' words
"ER Office and Nursing Staff (evening) Were Rude and Unprofessional and Lied about a Patient by Stating that She was Sleeping and Couldn't Have Visitation."
— Yelp / Apple Maps reviews"Wait times for emergency room are excruciating, even if you are the only patient. A 7 hour stay in the ER when there was nobody else waiting is insane."
— LocalityBiz review"I was admitted for a ruptured Appendicitis and was cared for and treated extremely well during this awful health experience for 6 days at the Ironwood Hospital."
— Apple Maps reviewMore clinics in Ironwood
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