Oscar G. Johnson Department Of Veterans Affairs Medical ...
Hospice Care • Iron Mountain, MI
Ratings by platform
- MedicalRecords.com: 4.3/5 (27)
- Centers for Medicare and Medicaid Services (CMS): 5-star rating (Not specified (CMS rating))
- uscompanies.net: Not specified (6)
What patients say
Patients praise
- friendly, approachable, and professional staff members
- high patient satisfaction scores compared to broader VA averages
- effective and thorough care in specific clinics such as optometry and physical therapy
- strong sense of community and support for veterans in the region
- clean and well-maintained facilities following renovations
Common complaints
- concerns regarding medication management errors
- reports of gaslighting or negative interactions with specific medical and social work staff
- dissatisfaction with mental health care services for some patients
- perceived lack of accountability in some administrative and case management areas
- criticism regarding delayed follow-up or administrative communication
In patients' words
"The staff are extremely professional & treat the veterans with complete respect/knowledge. My visit to the Opthamologist & Optometry Clinic was 100% Fantastic... The OT-R Occupational Therapist was extremely through & VERY KNOWLEDGABLE!!!"
— Clyde Magnuson, MedicalRecords.com"Horrible experience all around for my husband. This VA is supposed to be rated number one by veterans for mental health? Makes me feel pretty bad for the ones who rated it that way... Dr. Morin... will lie and gaslight and put false information in your records."
— CJ, LocalityBiz.comMore clinics in Iron Mountain
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