Dickinson - Marshfield Medical Center in Iron Mountain

Patients praise

• Some patients reported positive experiences with specific doctors, citing kindness and compassion
• Recognition of helpful and efficient administrative or reception staff in certain departments
• Occasional reports of clean facilities and a friendly atmosphere

Common complaints

• Concerns regarding emergency room wait times and patient communication
• Reports of errors in laboratory orders and billing processes
• Complaints about staff professionalism, lack of empathy, and procedural errors (e.g., IV insertion)
• Instances of perceived neglect during care episodes