Beth Israel Lahey Health Primary Care – 376 Boston Street
Family Medicine • Ipswich, MA
Ratings by platform
- Vitals.com: 3.2 to 3.9 out of 5 (for providers associated with the practice) (Limited data available; single review noted on specific practice pages)
What patients say
Patients praise
- Some long-term patient satisfaction with specific providers
Common complaints
- Perceived lack of cohesiveness in care coordination
- Issues with referral processes and lack of information provided for referrals
- Staff responsiveness and frustration with patient questions
- Confusion or conflicting information regarding insurance acceptance
- Dissatisfaction with remote diagnosis methods
In patients' words
"Staff is easily frustrated by questions, which you have a right to ask. Dr. Pinto made a lot of referrals, but provided no information to those referrals - there is a general lack of cohesiveness."
— USCompanies.net review of Lahey Health Primary Care Ipswich (former site)"Be careful, I was diagnosed by a nurse over the phone. I repeatedly told her that her diagnosis was incorrect but she ignored that. The nurse had the doctor phone in a prescription for a condition I did not have! Stay away!"
— Vitals.com review of Lahey Health Primary Care Ipswich (former site)More clinics in Ipswich
Family Medicine in Ipswich, MA - Primary Care | Physicians
Patients praise: Some patients praise listening, thoroughness, and respectful care (e.g., Dr. Veno; Dr. Pinto per WebMD quote; Dr. Bochman per Vitals/WebMD snippets) · Good follow-up and courteous staff mentioned in WebMD perspectives.
Search Results - Lahey Health
Patients praise: Some patients report excellent and personalized care experiences · Long-term patient loyalty for specific providers mentioned positively.
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