Iowa City - Scott Boulevard - Urgent Care - MyChart
Urgent Care • Iowa City, IA
Ratings by platform
- Birdeye (Aggregated Google Reviews): 3.5 out of 5 stars (68 reviews)
What patients say
Patients praise
- Clean, modern, and state-of-the-art facility
- Professional and kind nursing staff and providers (in some instances)
- Convenient online check-in and waiting time tools via MyChart
- Accessibility and range of services offered
Common complaints
- Long wait times for appointments and walk-ins
- Perceived dismissiveness or lack of listening from some providers
- Concerns regarding diagnostic accuracy or misdiagnosis
- Difficulties with appointment scheduling/cancellations and new patient enrollment
- Issues with follow-up communication regarding lab results
In patients' words
"It's a clean place with really nice nurses, and kind providers... The new appt making feature is a crock of 💩. The check in staff is hit or miss in terms of friendliness."
— Birdeye (Google Review)"Never had a wait time less than 2.5 hours. University of Iowa healthcare sucks. Constantly being dismissed or misdiagnosed."
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