Surgery - CHI St. Gabriel's Health
General Surgery • International Falls, MN
Ratings by platform
- CMS HCAHPS / Momentary Labs: 5 out of 5 stars (based on 181 patient surveys) (181 (CMS HCAHPS surveys))
- Yelp: Mixed reviews (11)
What patients say
Patients praise
- Professional staff demeanor and dignity in care
- Strong nurse and doctor communication scores compared to national averages
- High cleanliness standards of the hospital environment
- Reported comfort in the quietness of the hospital setting
Common complaints
- Reports of long wait times in the emergency room
- Concerns about inconsistent communication and triage practices
- Complaints regarding billing and potential financial confusion
- Allegations of neglect or incomplete care in some reviews
In patients' words
"We had a favorable experience recently. The staff was professional and treated the patient with dignity."
— Yelp review"The ER is described as the worst the reviewer has ever encountered, with hours of waiting and others being treated ahead of them."
— Seniors.fyi summary of reviewsMore clinics in International Falls
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