Northeast Minnesota
Dentistry • International Falls, MN
Ratings by platform
- Healthgrades (Rainy Lake Medical Center - hospital listing): Not specified in provided snippet (Not specified in provided snippet)
- Healthgrades (Jessica Cobban, PA-C): 4.1 star rating (9 reviews)
- Healthgrades (Dr. Anthony Stone, MD): 5.0 star rating (43 ratings)
- Essentia Health (Jessica Cobban, PA-C profile page): 4.7 out of 5 (108 reviews)
What patients say
Patients praise
- Doctors/nurses listening and explaining clearly (examples: Dr. Stone reviews)
- High satisfaction and strong recommending likelihood for at least some providers (Dr. Stone)
- Compassionate, personal attention and staff advocacy in patient stories at Rainy Lake Medical Center
- Convenience and comfort (e.g., prep/coordination and being able to go home)
Common complaints
- Some patient feedback indicates issues with empathy/personality and not taking concerns seriously (Jessica Cobban reviews)
- Business/complaint record for Essentia Health mentions customer complaints including billing/refund/payment follow-through concerns
- At least one negative patient review explicitly includes being treated as not being taken seriously and dissatisfaction with explanations
In patients' words
"“Seeing people you know makes you feel less anxious. They know me and know my story. Anywhere else, you’re just another patient.”"
— Rainy Lake Medical Center patient testimony (Mitchel Horne)"“She was lacking personality, empathy, interest.”"
— Healthgrades review excerpt for Jessica Cobban, PA-C"“Went to Essentia because they would no longer fill my blood pressure meds for an annual physical… Had to pay 241 out of pocket… referred to a collection agency. Horrible ripoff.”"
— BBB complaints page for Essentia Health, LLC"“Good all the way around, absolutely nothing negative to report.”"
— Healthgrades reviews excerpt for Dr. Anthony Stone, MDMore clinics in International Falls
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