Spencer Orthopedics: Expert Orthopedic Care & Sports Medicine
Orthopedic Surgery • Indio, CA
Ratings by platform
- Yelp (Spencer Orthopedics - Palm Desert): 4.59 (21 reviews) (21 reviews)
- Healthgrades (Dr. Jacob Spencer, DO): 5.0 star rating (9 reviews)
- U.S. News (Dr. Jacob Spencer, DO): Overall rating: Excellent (5 out of 5) (10 total patient reviews)
- Facebook (Spencer Orthopedics - La Quinta): 100% recommend (27 reviews)
What patients say
Patients praise
- Friendly, welcoming staff and good bedside manner
- Thorough explanations and attention to patient concerns
- Positive outcomes from orthopedic care/procedures and follow-up physical therapy
- Minimal wait times (per testimonials)
Common complaints
- Difficulty with scheduling and appointment-related delays/holding patterns
- Rude or unhelpful staff interactions (reported)
- Some patients felt dismissive toward pain or 'weird vibes'
In patients' words
"“you do better” (review summary on Yelp indicating staff rude and appointment/holding issues)"
— Yelp review highlights (Spencer Orthopedics - Palm Desert)"“The staff were very friendly and took the time to communicate with me.”"
— Spencer Orthopedics testimonials (spencerorthopedics.com)"“Minimal wait time to be called back to the exam room as well as for Dr. Spencer to come in.”"
— Spencer Orthopedics testimonials (spencerorthopedics.com)"“wait times can occasionally be longer than expected.”"
— Wheree.com reviews page (Spencer Orthopedics formerly Hashimoto Chiropractic)More clinics in Indio
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