Clínica Médica Familiar
Family Medicine • Indio, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.8/5 (241 reviews)
- medicals-health.com: 2.1/5 (9 reviews)
What patients say
Patients praise
- Friendly and welcoming front desk and nursing staff
- Helpful and knowledgeable nurse practitioners (e.g., NP Delgado)
- Convenience of same-day appointments for some patients
- Some patients report efficient and attentive care, particularly during pregnancy-related visits
- Bilingual staff (English/Spanish) appreciated by some patients
Common complaints
- Long wait times even with appointments
- Incompetent or poorly trained back-office staff (e.g., issues with drawing blood)
- Difficulty seeing the actual doctor, with patients frequently seeing nurse practitioners instead
- Poor customer service and rude attitude from front desk staff
- Concerns about insurance billing practices and perceived focus on profit over patient care
In patients' words
"Back staff not trained to draw blood. Pocked my mom 9 times and it took 3 different MA'S who did not have a clue what there go doing... After that front office kept on trying to bribe me to go a 5 star review to get a gift card from target. So I'm sure all these reviews are fake and bough out by the clinic worst service EVER!!"
— Birdeye user review"Always over booked, always under staffed, always a long wait regardless of your appointment time. Never seen by a Dr, always a nurse practitioner. Always trying to find a way to bill your insurance for more than they need to..."
— Medicals-health.com user reviewMore clinics in Indio
Indio | Riverside University Health System
Patients praise: Recognition for clinical quality measures by HRSA · Positive feedback regarding specific medical providers.
Indio Community Health Center
Patients praise: friendly and polite staff · accommodating and helpful service.
St. John's Community Health
Patients praise: Professional and knowledgeable staff · Welcoming and clean environment.
Coachella Valley Foot and Ankle Institute
Patients praise: Providers are frequently described as thorough, knowledgeable, and professional · Staff are generally noted as friendly, courteous, and efficient.
Dr. Ben Wehrli, DPM
Patients praise: Highly professional and knowledgeable medical care · Effective communication of treatment options and conditions.
Low Cost Health Clinics
Patients praise: Affordable pricing · Friendly and professional staff.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.