MercyOne Indianola Urgent Care
Urgent Care • Indianola, IA
Ratings by platform
- Birdeye: 4.1/5 (428 reviews)
- Yelp: 1.3/5 (3 reviews)
- Apple Maps: 100% (2 ratings) (2 ratings)
What patients say
Patients praise
- Some reviewers report positive experiences and helpful, friendly staff/care (on at least one listing)
- Presence of strong ratings on at least one platform (Birdeye) suggests many patients have satisfactory experiences overall
Common complaints
- Complaints about long wait times before being seen
- Reports of perceived rudeness/mismanagement and lack of professionalism at the front desk/staff
- Complaints about administrative issues (e.g., delayed or missing test results) and being sent back to pay for further visits
In patients' words
"“If I could choose no stars I would. This has to be the WORST clinics to go to… We have had more than one bad experience here.”"
— indianola-iowa.uscompanies.net (doctor/clinic review page)"“Someone who walked in way after us… was called back their ‘friend’ first…”"
— indianola-iowa.uscompanies.net (doctor/clinic review page)"“waiting… 1hour half for then to say my son is sick but he is not sick enough for meds yet… I call… she said I have to spend more money to bring him in”"
— indianola-iowa.uscompanies.net (doctor/clinic review page)More clinics in Indianola
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