MercyOne Indianola Family Medicine
Primary Care • Indianola, IA
Ratings by platform
- Birdeye: 2.9 stars (81 reviews)
- Medicals-Health.com: 3 out of 5 (Unspecified total review count)
What patients say
Patients praise
- Compassionate and patient care from individual physicians (e.g., Dr. Dankle)
- Physicians who listen, explain thoroughly, and do not rush visits
- Ability to make patients feel comfortable discussing health issues
Common complaints
- Difficulties with office staff and receptionists
- Long hold times on the phone
- Concerns regarding billing processes and communication
- Perceived rudeness or lack of empathy from non-medical staff
In patients' words
"Their rudeness and tactlessness caused me to write this... save yourself from rudeness and go to the other place."
— Medicals-Health.com"He always listens to me and meets my needs and expectations. Very knowledgeable, explains every thing thoroughly and I never I feel rushed."
— MercyOne provider page for Dr. DankleMore clinics in Indianola
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