UnityPoint Clinic Family Medicine - Indianola
Primary Care • Indianola, IA
Ratings by platform
- UnityPoint Health Official Website: 4.8/5.0 (246 ratings (for a specific provider at this location))
- LocalityBiz: Mixed ratings, ranging from 1 to 5 stars
What patients say
Patients praise
- friendly, understanding, and knowledgeable providers
- efficient lab services and staff
- personalized care and ability to accommodate last-minute appointments
Common complaints
- complaints regarding poor bedside manner and lack of listening skills from specific providers
- inconsistent front desk experiences including unpleasant tone on phone
In patients' words
"Great experiences all around, quick in and out, doctors are very friendly and understanding. Most importantly great lab technicians!"
— LocalityBiz patient review"Saw Dr. Jensen. It was the worst experience I've ever had with a Dr. In all my years....I will never go back. No bedside manner whatsoever, not a good listener....it was terrible."
— LocalityBiz patient review"Janae Brown is my doctor and I really hope she never leaves this place! She is so sweet understanding and actually listens to what you have to say."
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