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UnityPoint Clinic Family Medicine - Indianola

PediatricsIndianola, IA

★★★★★4.8/5246 reviews across 1 platforms

Ratings by platform

  • UnityPoint Health official provider page: 4.8/5.0 (246 ratings for Dr. Jason Lau)

What patients say

Patients praise

  • highly regarded individual physicians for their attentiveness and knowledge
  • efficient lab services
  • positive bedside manner for some providers
  • convenient and friendly urgent care and clinic experience

Common complaints

  • concerns regarding bedside manner and listening skills of specific providers
  • inconsistent experiences with front desk staff and phone responsiveness

In patients' words

"Katie Kim is my doctor. She is outstanding in every way... Always friendly and provides the best care."

LocalityBiz user review

"Saw Dr. Jensen. It was the worst experience I've ever had with a Dr... No bedside manner whatsoever, not a good listener."

LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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