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MercyOne Indianola Pediatrics Care

PediatricsIndianola, IA

★★★★★4.9/565 reviews across 2 platforms

Ratings by platform

  • Ratings.MD (for Dr. Kevin Peterson): 4.9 out of 5 (62 verified ratings)
  • Vitals.com (for Dr. Kevin Peterson): 4.3 out of 5 (3 ratings)

What patients say

Patients praise

  • pediatrician often described as professional, knowledgeable, and pleasant
  • many parents appreciate the time taken to listen to questions and provide clear explanations
  • some patients report feeling heard and respected

Common complaints

  • reports of unprofessional staff behavior and rudeness
  • complaints about disorganized administrative processes such as difficulty updating patient records and delays in receiving test results
  • concerns about long wait times and perceived unfairness in appointment prioritization
  • some patients felt their medical concerns were dismissed or not thoroughly addressed

In patients' words

"Dr Peterson alway gives us time for questions and explains things well! He is the best!"

Ratings.MD

"He’s nice but he doesn’t listen. He over talks and he doesn’t return calls."

Ratings.MD

"If I could choose no stars I would. This has to be the WORST clinics to go to. We have had more than one bad experience here."

Indianola-iowa.uscompanies.net

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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