UrgentCare Indy: Homepage
Urgent Care • Indianapolis, IN
Ratings by platform
- Birdeye: 3.8/5 (381 reviews)
- Yelp: not shown in provided snippet (25 reviews)
- Trustpilot: 3.4/5 (TrustScore shown as 3.5 svg; page indicates 3.4) (1 review shown in provided snippet)
- Solv Health: 5.0/5 (not shown in provided snippet)
What patients say
Patients praise
- Professional and caring staff
- Treated patients respectfully rather than dismissively
- Convenient/quick service mentioned in reviews
- Friendly experience mentioned in Trustpilot snippet
Common complaints
- Concerns about diagnosis/treatment quality or being half-assed
- Long wait times
- Staff dismissiveness after tests/concerns brushed off
- Staffing/operational issues (e.g., proper staffing not available)
- Billing/administrative issues and insurance/payment problems
- Potential misleading COVID-19 testing info / phone not answered
In patients' words
"“They were very professional and treated me like a person and not a number and took the time to understand my needs…”"
— Birdeye review excerpt"“My care was dangerously half-assed bordering on incompetent…”"
— Birdeye review excerpt"“I waited for so so long and then… she had no concern for what I was saying. She brushed it off…”"
— Trustpilot review excerpt"“This practice ruined my life… They don't have proper staffing for an urgent care …”"
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