IU Health Urgent Care - Downtown Indianapolis
Urgent Care • Indianapolis, IN
Ratings by platform
- Official IU Health website: 4.5 out of 5 stars (1,213 ratings)
- Trucker Guide: 3.8 out of 5 stars (198 ratings)
- Urgent Care Map: 4.1 stars (10 reviews)
What patients say
Patients praise
- Exceptional care and compassion from medical providers
- Friendly and accommodating staff members (aside from isolated complaints)
- Convenient downtown location with accessibility and parking
- Efficient handling of routine and urgent care needs
- High-quality medical attention with knowledgeable staff
Common complaints
- Long wait times
- Rudeness or lack of compassion from front desk staff
- Issues with clinic closure times and turning away patients before closing time
In patients' words
"The facility was decently clean and the desk administrator was calm, kind, and efficient. The wait was a lot longer than expected, but they were busy and short ..."
— Yelp"Terrible service. Called before going to make sure they are open and seeing people (which they said yes to). Got there within 10 minutes of the call at 5:38 just for them to say sorry they aren’t seeing anymore people. Even though they don’t close until 7pm. Front desk gal was very rude, had no compassion and said oh well"
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