[PDF] Community Mental Health Center Outpatient Mental Health Service ...
Mental Health Center • Indianapolis, IN
Ratings by platform
- Birdeye (Sandra Eskenazi Mental Health Center- Westside Center): 2.7 out of 5 stars (30 reviews)
- USCompanies.net (Community Mental Behavioral Health Services): 1 to 5 stars (varying individual ratings) (5 reviews)
- Rehab.com (Sandra Eskenazi Mental Health Center): 3.59 out of 5 stars (39 reviews)
What patients say
Patients praise
- some therapists and social workers are described as knowledgeable, hard-working, and empathetic
- friendly and helpful administrative staff in certain departments
- positive experiences with specific individual treatment teams
- appreciation for the mission-driven approach to serving vulnerable populations
Common complaints
- difficult intake processes and appointment scheduling issues
- perceived unprofessionalism and rudeness of some staff and medical personnel
- concerns regarding inaccurate clinical documentation or falsified notes
- negative experiences with group therapy and perceived lack of personalized 1-on-1 care
- difficulties with medication management and communication with nursing staff
- perceived lack of empathy or feeling unheard by certain providers
In patients' words
"The therapists are knowledgeable/hardworking but if you are not a forthcoming/active person in your own journey/recovery then how are they supposed to know how to help."
— Birdeye Review"My last clinical notes were falsified despite me clearly stating that things in my life are going well... If I could give this place zero stars, I would."
— LocalityBiz Review"The therapists and social workers are excellent so the behavioral health team is good, very empathetic with children and families. The nursing staff not so much, which is critical for medication therapy."
— Rehab.com ReviewMore clinics in Indianapolis
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