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Dental ClinicIndianapolis, IN

★★★★☆3.8/559 reviews across 2 platforms

Ratings by platform

  • Dentistry Excellence (Gennesaret Free Dental Clinic): 3.8/5 stars (13 reviews)
  • Dentistry Excellence (Jane Pauley Community Health Center): 3.8/5 stars (46 reviews)

What patients say

Patients praise

  • Provision of essential dental care for uninsured or low-income individuals
  • Staff described as kind, professional, and helpful in many instances
  • High impact on patient quality of life and confidence through procedures like extractions and dentures
  • Accessible care that removes financial barriers for those in need

Common complaints

  • Reports of rude, unhelpful, or aggressive staff and receptionists
  • Complaints regarding billing transparency and unexpected charges at facilities that are not completely free
  • Frustration with appointment availability and long wait times
  • Inaccurate business hours or communication issues

In patients' words

"Great all the way around staff was wonderful... has made an unbelievable difference in my whole being."

Patient review of Gennesaret Free Dental Clinic

"I understand this is a free clinic but their customer service is the worst... the receptionist... is extremely mean, rude, obnoxious."

Patient review of Gennesaret Free Dental Clinic

"The dentist and dental assistant were so kind and made me feel comfortable by far the best dental experience I have ever had."

Patient review of Jane Pauley Community Health Center (16th Street Dental)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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