Outpatient Surgery Center - Indiana Regional Medical Center
Ambulatory Surgical Clinic • Indiana, PA
Ratings by platform
- Birdeye: 2.4 out of 5 stars (339 reviews) (339)
- MapQuest/Yelp: 2.5 out of 5 stars (18 reviews) (18)
- Healthgrades: 61% patient experience rating (N/A)
- U.S. News & World Report: 3 out of 5 stars overall (N/A)
What patients say
Patients praise
- efficient and friendly outpatient lab services
- comfortable and kind patient care during specific procedures like ultrasounds
- good performance in certain quality measures such as pain management and discharge information
Common complaints
- long wait times in the emergency department
- concerns about billing transparency and costs
- reports of poor staff communication or unprofessional demeanor
- mixed reviews regarding the quality of inpatient care
- concerns about noise levels and quietness of rooms
In patients' words
"I went in today for an ultrasound and Shelly just made me feel so comfortable and relaxed through the whole experience. Very kind and friendly, and informative when I had questions! 10/10"
— Yelp reviewer (via MapQuest)"Recommended procedure costed multiple times higher than they estimated it would. I would have just skipped it and prayed or at least found somewhere else if I knew how expensive things would be. Money hungry organization."
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