CareNow Urgent Care - Independence
Urgent Care • Independence, KS
Ratings by platform
- Yelp: generally positive overall on platforms like Yelp, though specific review counts vary (~28-29 reviews (Yelp/MapQuest))
- ComplaintsBoard: 1.0/5 (based on a limited, aggregated complaint-specific sample) (11 complaints reported (company-wide, not location-specific))
What patients say
Patients praise
- professional, compassionate, and attentive medical providers and nurses
- efficient and prompt care with relatively short wait times for many patients
- clean and well-organized facility environment
- convenient online check-in options reported by some users
Common complaints
- concerns regarding front desk staff and check-in procedures
- issues with prescription fulfillment or communication failures
- dissatisfaction with billing, insurance handling, or secondary visit costs
- some reports of unhelpful or unprofessional interactions
In patients' words
"Excellent from start to finish. Receptionist was pleasant and helpful. Julia, the nurse... was thorough and pleasant... DR was most excellent! Attentive, interested, friendly attitude..."
— LocalityBiz review"I had a very concerning experience at this CareNow Urgent Care location due to the behavior of the front desk representative who checked me in."
— MapQuest (citing Yelp)More clinics in Independence
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