Dr. Gretchen Garland
Pediatrics • Independence, KS
Ratings by platform
- Yelp and LocalityBiz: 2/5 (15 reviews)
What patients say
Patients praise
- Professional and caring doctors/nurses
- Helpful and friendly scheduling staff in some instances
- Comprehensive care and clear explanations from providers
Common complaints
- Long wait times and slow service
- Difficulties with billing and office organization
- Poor communication, including unreturned phone calls and patient portal issues
- Rudeness of staff over the phone
In patients' words
"Everyone there is friendly and professional, the office is well organized, and it’s clear they genuinely care about their patients."
— LocalityBiz User Review"Honestly, if we didn't love our doctor then we would have already switched pediatrician offices. The staff I've encountered is always rude over the phone and their billing office is a mess."
— LocalityBiz User Review"Slow lazy takes 1.5 hours to get called back... Dirty tables and unsanitary."
— LocalityBiz User ReviewMore clinics in Independence
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Patients praise: Positive experiences with staff and clinicians (polite, attentive, caring) · Appreciation for time and commitment during annual appointments and follow-up/ordering.
Heckman Family Dental
Patients praise: High levels of patient satisfaction reported for multiple local Independence, KS providers, with many citing friendly, caring, and professional staff · Patients frequently report feeling comfortable and experiencing reduced anxiety during procedures.
Independence Health System
Patients praise: Knowledgeable and caring individual physicians · Efficient and friendly staff experiences for some patients.
Cardiologists - Independence - KCDocs
Patients praise: Knowledgeable and skilled physicians · Friendly and efficient office staff.
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