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Labette Health

Internal Medicine • Independence, KS

★★★★☆3.9/5167 reviews across 4 platforms

Ratings by platform

  • Cleveland Clinic Provider Page: 4.9/5 (63 reviews)
  • Cleveland Clinic Provider Page: 4.9/5 (23 reviews)
  • Healthgrades: 4.4/5 (18 reviews)
  • Birdeye (Labette Health Independence Healthcare Center): 2.5/5 (63 reviews)

What patients say

Patients praise

  • Providers are generally described as knowledgeable, thorough, and professional
  • Many patients appreciate doctors who are good listeners and take their time during visits
  • High patient satisfaction with clinical care once access is obtained
  • Some practices are praised for compassionate and friendly staff members

Common complaints

  • Long wait times for appointments and office visits
  • Difficulties with administrative staff and communication (e.g., long hold times, rude interactions)
  • Challenges with billing processes (e.g., unclear bills, unexpected fees, double billing)
  • Perceived poor care models (e.g., difficulty seeing the actual doctor versus mid-level providers)
  • Scheduling cancellations and rescheduling issues

In patients' words

"Long wait time to see Dr Turner is my only complaint, happens every year! But she is great and takes her time with seems all her patients so that almost makes up for the wait"

— Cleveland Clinic Provider Page

"On the day and time of my first appointment I arrived to find out he was several hours behind schedule and rescheduling patients. My rescheduled appointment was then canceled and rescheduled again..."

— Healthgrades

"Dr. Khabbaza conducted a very thorough exam based on a complete review of my medical record as well as many questions during our visit. He Is kind without sacrificing professionalism and critical evaluation."

— Cleveland Clinic Provider Page

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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