
Labette Health
Internal Medicine • Independence, KS
Ratings by platform
- Cleveland Clinic Provider Page: 4.9/5 (63 reviews)
- Cleveland Clinic Provider Page: 4.9/5 (23 reviews)
- Healthgrades: 4.4/5 (18 reviews)
- Birdeye (Labette Health Independence Healthcare Center): 2.5/5 (63 reviews)
What patients say
Patients praise
- Providers are generally described as knowledgeable, thorough, and professional
- Many patients appreciate doctors who are good listeners and take their time during visits
- High patient satisfaction with clinical care once access is obtained
- Some practices are praised for compassionate and friendly staff members
Common complaints
- Long wait times for appointments and office visits
- Difficulties with administrative staff and communication (e.g., long hold times, rude interactions)
- Challenges with billing processes (e.g., unclear bills, unexpected fees, double billing)
- Perceived poor care models (e.g., difficulty seeing the actual doctor versus mid-level providers)
- Scheduling cancellations and rescheduling issues
In patients' words
"Long wait time to see Dr Turner is my only complaint, happens every year! But she is great and takes her time with seems all her patients so that almost makes up for the wait"
— Cleveland Clinic Provider Page"On the day and time of my first appointment I arrived to find out he was several hours behind schedule and rescheduling patients. My rescheduled appointment was then canceled and rescheduled again..."
— Healthgrades"Dr. Khabbaza conducted a very thorough exam based on a complete review of my medical record as well as many questions during our visit. He Is kind without sacrificing professionalism and critical evaluation."
— Cleveland Clinic Provider PageMore clinics in Independence
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Patients praise: Providers described as listening well and explaining conditions clearly · Helpfulness in urgent situations or pain management.
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Patients praise: Positive experiences with staff and clinicians (polite, attentive, caring) · Appreciation for time and commitment during annual appointments and follow-up/ordering.
Heckman Family Dental
Patients praise: High levels of patient satisfaction reported for multiple local Independence, KS providers, with many citing friendly, caring, and professional staff · Patients frequently report feeling comfortable and experiencing reduced anxiety during procedures.
Independence Health System
Patients praise: Knowledgeable and caring individual physicians · Efficient and friendly staff experiences for some patients.
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Patients praise: Knowledgeable and skilled physicians · Friendly and efficient office staff.
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