Lenox Hill Radiology Centers - RadNet
Radiology/Imaging • Ilion, NY
Ratings by platform
- Birdeye (Ridgewood location): 4.6/5 (2,812)
- Birdeye (Mill Basin location): 4.7/5 (4,516)
- Birdeye (Levittown location): 4.8/5 (2,158)
- Birdeye (Valley Stream location): 4.7/5 (1,038)
- Yelp (NYC location): 2.0/5 (366)
What patients say
Patients praise
- Friendly and professional individual staff members
- Efficient service at some locations
- Comfortable and comforting care during procedures like biopsies
Common complaints
- Billing disputes and opaque pricing estimates
- Difficulty scheduling appointments and long hold times
- Poor communication and customer service experiences
- Long wait times at clinics
- Challenges in obtaining records or reports promptly
In patients' words
"I had an absolutely horrible experience with Lenox Hill Radiology (LHR) and I want other potential patients to be aware so that they do not also fall prey."
— Better Business Bureau Review"Scheduling an appointment and verifying insurance copays and what procedures have been approved is a TOTAL nightmare."
— Trustpilot Review"The office staff at the front desk are amazing; like superheroes, nonstop multitasking to keep everything running smoothly. I had a radio-tech named Kim for my MRI and she was so sweet, answered all my questions, and went above and beyond to make me feel comfortable! All around 10/10 experience."
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