Primary Care - Mohawk Valley Health System
Primary Care • Ilion, NY
Ratings by platform
- Birdeye: 3.3/5 (559 reviews (for St. Luke's Campus))
- Birdeye: 3.1/5 (27 reviews (for Washington Mills Office))
What patients say
Patients praise
- Some patients find specific nurse practitioners and doctors caring and thorough
- Professionalism of certain clinical staff and phlebotomists in specific offices
- Friendly attitude of pediatric staff members
Common complaints
- Difficulty scheduling or rescheduling appointments with long wait times
- Perceived unprofessionalism or rudeness of front-desk and nursing staff
- Communication issues regarding test results and medical records
- Concerns about administrative organization and billing errors
- Limited availability of certain providers
In patients' words
"MVHS is absolutely horrible in every way. They have messed up my bills, they don't answer the phone and they are dramatically unorganized."
— LocalityBiz review of MVHS Medical Group"The phlebotomist and all the staff are amazing people! They treat you with respect and are always helpful. Most other dr offices the receptionist are not to nice but here every time I call they make me feel like I’m important and I’m not a bother."
— LocalityBiz review of MVHS Medical Group"Impossible to get them on the phone."
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