Idaho Falls' #1 Family Medicine Practice
Primary Care • Idaho Falls, ID
Ratings by platform
- Birdeye (Family First Medical Center, Idaho Falls): 4.7/5 (523 reviews)
- Healthgrades (Dr. David Hill, DO): 4.9/5 (102 reviews)
- Healthgrades (Dr. Michael Harris, MD): overall patient satisfaction leading to recommendation likelihood 4.18/5 ((review count not shown in snippet))
What patients say
Patients praise
- Providers described as caring, respectful, and spending time with patients
- Good communication (explaining conditions/treatment options) and efficient follow-up on lab/test results
- Positive office experiences: staff described as friendly/professional and clean/organized
Common complaints
- Complaints about billing/charging for unnecessary tests or services (Birdeye snippet)
- Staff issues: difficulty scheduling/long wait times or staff not friendly (Healthgrades snippet for Dr. Michael Harris)
- Prescription/order communication problems attributed to staff (repeated pharmacy prescription sending issue)
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