Idaho Falls' #1 Family Medicine Practice
Internal Medicine • Idaho Falls, ID
Ratings by platform
- Birdeye (Family First Medical Center): 4.7/5 (523)
- Healthgrades (Dr. David Hill): 4.9/5 (102)
- WebMD (Dr. Teresa Johnson): 5.0/5 (23)
- WebMD (Dr. Shane Machen): 4.5/5 (15)
- Healthgrades (Dr. Rebecca Adams): 4.8/5 (N/A)
- Birdeye (Idaho Falls Family & Sports Medicine): 4.1/5 (35)
What patients say
Patients praise
- Providers described as compassionate, attentive, and excellent listeners
- High levels of trust and satisfaction with medical knowledge and explanations
- Minimal wait times and efficient office management
- Friendly and professional nursing and support staff in many instances
Common complaints
- Concerns regarding billing practices and extra tests perceived as unnecessary
- Complaints about office staff behavior, including gossip and lack of friendliness
- Issues with staff administrative tasks, such as handling prescriptions or referrals
- Occasional frustrations with scheduling appointments
In patients' words
"Dr. Hill is the only Physician I have seen, in all of the ERMC network, that is one I recommended to everyone I know."
— Healthgrades (Dr. David Hill Review)"Dr. Adams is highly professional, friendly, and very knowledgeable. It is so nice to find a female Dr. in this area! The staff is friendly, and wait times are minimal."
— Healthgrades (Dr. Rebecca Adams Review)"I have been a patient of Dr Harris for approximately 13 years. I have never had a complaint about this good man. His nurse though I have a problem with."
— Healthgrades (Dr. Michael Harris Review)"But the office staff sure likes to gossip about coworkers and patience in the front you can hear in the lobby."
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