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Ascend Mental Health Center | Idaho Falls, ID

Behavioral HealthIdaho Falls, ID

★★★★★4.7/5222 reviews across 4 platforms

Ratings by platform

  • Healthgrades: 3.7/5 (3)
  • BirdEye: 4.6/5 (116)
  • TherapyDB: 4.8/5 (103)
  • WebMD: Not specified (2)
  • Yahoo Local: 3.5/5

What patients say

Patients praise

  • Friendly and helpful staff
  • Compassionate and thorough care by some providers
  • Effective medication management and mental health support for many patients
  • Welcoming office environment

Common complaints

  • Issues with appointment scheduling and cancellations
  • Perceived high costs or pricing concerns
  • Lack of communication regarding appointment reminders and medication refills
  • Concerns regarding medical management and treatment decisions

In patients' words

"I was charged $300 for one 1 hr. visit for my son."

Healthgrades

"I won't be back! I must of missed an appointment, but they don't do reminders or call's... No they just stop your medication refills!"

WebMD

"These guys are always super friendly and helpful. They also listen to your concerns and help to address them! 10/10 would recommend!"

Healthgrades

"After a barbaric commitment experience in Michigan, Ascend Mental Health is a breath of fresh air, both literally (with the atrium) and figuratively."

Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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