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Primary Health Medical Group

Family Medicine • Idaho City, ID

Ratings by platform

  • Facebook: 68% recommend (266 reviews)

What patients say

Patients praise

  • Convenient and efficient care for urgent or non-emergency health needs
  • Friendly, professional, and thorough providers and medical staff at various locations
  • Helpful on-site services, such as pharmacies and lab work, which streamline the patient experience
  • General satisfaction with bedside manner and the care received for acute illnesses or injuries

Common complaints

  • Billing and coding issues, such as unexpected out-of-network charges or incorrect visit classification
  • Administrative and bureaucratic hurdles, including difficulty scheduling or issues with medical referrals
  • Occasional reports of poor communication or follow-up regarding prescriptions and lab results
  • Mixed experiences with staff, with some patients describing service as unhelpful or disorganized

In patients' words

"Not everyone here is eager to help you... We had to get up and get in line again. Great customer service."

— Patient, LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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