Radiology and Medical Imaging - Saint Alphonsus Health System
Diagnostic Imaging and Lab Services • Idaho City, ID
Ratings by platform
- Momentary / HCAHPS Survey Data: 3 out of 5 stars (overall hospital satisfaction) (761 patient surveys (Momentary data))
- Expected Healthcare (Radiology & Imaging specific): 3.0 out of 5 stars (7 reviews)
What patients say
Patients praise
- Availability of state-of-the-art diagnostic technology including advanced MRI and CT systems
- Majority of patients (approximately 74-75%) would definitely recommend the hospital system
- Recognition for quality of discharge information provided to patients
- Some specific medical teams noted for being knowledgeable and caring
- Commitment to reducing patient radiation doses through advanced scanning protocols
Common complaints
- Instances of poor bedside manner and condescending attitudes reported by some patients in hospital departments
- Concerns regarding overbooked physicians leading to long wait times for appointments
- Reports of insufficient empathy or concern from some medical staff in emergency settings
- Patient concerns regarding communication responsiveness from nursing staff compared to national averages
In patients' words
"Was referred to the ER... was told that I was wasting everyone's time... Very condescending and poor bedside manner."
— Healthgrades review of a provider at Saint Alphonsus Regional Medical Center"I had the best experience with my surgery. From start to finish. Absolutely awesome patient care!!"
— Yelp review of Saint Alphonsus Regional Medical CenterMore clinics in Idaho City
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