Imaging Services - Eastern Idaho Regional Medical Center
Diagnostic Imaging and Lab Services • Idaho City, ID
Ratings by platform
- HCAHPS/CMS Survey Data: 3 out of 5 stars (overall patient satisfaction) (486 to 948 surveys in reported datasets)
- Facebook: 72% recommend (649 reviews)
What patients say
Patients praise
- Compassionate and professional staff in many departments
- Efficient handling of medical procedures
- Comprehensive medical service offerings
- Well-informed patient care communication in surgical contexts
Common complaints
- Occasional scheduling miscommunications and delayed follow-ups
- Concerns regarding doctor and nurse communication efficacy
- Reports of poor patient service or perceived lack of compassion in specific interactions
- Failure to respond to certain complaints according to BBB reporting
In patients' words
"This place is amazing, from the greeting to the amazing Doctor and Nurse that assisted me."
— Yelp User Review"We experienced the worst possible situation last evening as I was told to leave my husbands room... He was harsh and told me that I had to leave... We do not want anybody else to have to endure the horrible experience that we did."
— Patient experience report on NewChoiceHealthMore clinics in Idaho City
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