Family Medicine in Hyde Park, NY - ProviderMatch - Northwell Health
Family Medicine • Hyde Park, NY
Ratings by platform
- Northwell Health/Nuvance ProviderMatch (Dr. Lena Nesheiwat): 4.8/5 (238 ratings, 12 written reviews)
- Vitals (Dr. Carol J. Jellett): 4.1/5 (16 ratings, 6 written reviews)
- Vivian Health (LIJ Medical Center): 3.2/5 (21 reviews)
- Better Business Bureau (Northwell Health Physician Partners): N/A (17 complaints in 3 years) (N/A)
What patients say
Patients praise
- doctors described as caring, thorough, patient, and knowledgeable
- positive experiences with specific physicians noted in provider-level reviews
- efficient scheduling for some individual providers
Common complaints
- billing disputes and confusion, including reports of duplicate billing and collection efforts
- long wait times for appointments and while in the office
- difficulty reaching doctors directly or experiencing poor communication with call centers
- unprofessional or rude interactions with front desk and medical staff
- patient portal access issues
In patients' words
"My visit Went extremely well, and I am very excited about the thoroughness and so happy to have Doctor Nesheiwat as my primary doctor."
— ProviderMatch Review"Questionable billing practices, upcoding and overbilling. Duplicate billing and excessive medical bill collection efforts."
— Better Business Bureau Complaint"If you can go anywhere else, I would strongly suggest that. The wait time is always no less than 1hr... The front desk staff are some of the nastiest women I have ever had the displeasure of interacting with."
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