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Center for Colon & Digestive Disease

Gastroenterology • Huntsville, AL

★★★☆☆2.6/55 reviews across 2 platforms

Ratings by platform

  • Birdeye: 2.6/5 (5 reviews)
  • WebMD/Vitals (1 review)

What patients say

Patients praise

  • Praise for specific physicians' bedside manner and expertise
  • Commendation for some nurse practitioners being compassionate and attentive listeners

Common complaints

  • Rude or unhelpful customer service staff
  • Difficulties scheduling appointments or long wait times
  • Insurance and billing issues
  • Perceived lack of empathy or professional communication from administrative staff

In patients' words

"She informed me that because we had an HSA that we fall under a second class structure (no insurance class) and would not be seen for months."

— Vitals (review from 2024-04-03)

"The worst customer service EVER!!!! The lady acting as the receptionist on 4/14 9:15am was EXTREMELY RUDE!"

— Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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