
Center for Colon & Digestive Disease
Gastroenterology • Huntsville, AL
Ratings by platform
- Birdeye: 2.6/5 (5 reviews)
- WebMD/Vitals (1 review)
What patients say
Patients praise
- Praise for specific physicians' bedside manner and expertise
- Commendation for some nurse practitioners being compassionate and attentive listeners
Common complaints
- Rude or unhelpful customer service staff
- Difficulties scheduling appointments or long wait times
- Insurance and billing issues
- Perceived lack of empathy or professional communication from administrative staff
In patients' words
"She informed me that because we had an HSA that we fall under a second class structure (no insurance class) and would not be seen for months."
— Vitals (review from 2024-04-03)"The worst customer service EVER!!!! The lady acting as the receptionist on 4/14 9:15am was EXTREMELY RUDE!"
— BirdeyeMore clinics in Huntsville
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