Madison County | Alabama Department of Mental Health
Behavioral Health • Huntsville, AL
Ratings by platform
- TrustBurn (Madison County Mental Health Center): 2.6 out of 5 stars (based on 10 reviews) (10 reviews)
- FindRehabCenters (WellStone Huntsville): Not explicitly stated (mixed user sentiment) (27 reviews)
What patients say
Patients praise
- some staff described as professional, knowledgeable, and compassionate
- accessibility of specialized services for substance abuse and mental health
- well-organized and punctual service at some private psychiatric facilities
Common complaints
- long wait times and perceived lack of staff responsiveness
- difficulties with medication management and prescription transfers
- reports of staff being unhelpful or dismissive at intake
- high stress and low pay for employees, potentially impacting care quality
In patients' words
"Without asking hardly any questions she turned my relative away and said that she had no mental challenges or disorders... I think our mental health center is a sad excuse and a waste of tax payers dollars."
— TrustBurn review"I was TWO WEEKS Without ANY medication after The Psych ward... I called and left several messages with this person and on their machine... I'm at the point of filling out a form with the medical board. DO NOT GO HERE!"
— FindRehabCenters review"I give 5 stars + for Dr. Penland! I completely trust him with my care. He and his office staff have always been amazing and professional!"
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