WellNow Urgent Care
Urgent Care • Huntington, IN
Ratings by platform
- Birdeye (aggregating Google reviews): 4.1/5 (528 reviews)
What patients say
Patients praise
- Fast and efficient service in many cases
- Professional and thorough medical staff (NP and doctors)
- Friendly and considerate front-desk/clinical support staff
- Convenient walk-in availability for some patients
Common complaints
- Difficulty obtaining refunds for services not rendered
- Staff perceived as unhelpful or unprofessional by some patients
- Concerns regarding cleanliness of the facility
- Policies requiring upfront payment before being seen by a provider
In patients' words
"WARNING: DO NOT PAY UNTIL YOU ARE SEEN BY A PROVIDER. I WENT YO THIS LOCATION 12/21/2023 for an urgent care visit. Upon arrival, I was charged $125. After I paid, the receptionist asked what I was being seen for. I explained. She said they could not draw labs and I needed to go to a physician's office. She stated she was unable to refund my $125... The receptionist was rude and not helpful."
— LocalityBiz user review"I came in lost scared and feeling like death she stated I was an interesting case that made her think, she was honest and told me I needed to go to ER... Ty for being thoughtful thorough as you could honest and caring."
— Birdeye user reviewMore clinics in Huntington
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