Walk-In Care | Marshall Health
Urgent Care • Huntington, WV
Ratings by platform
- Google Reviews (Walk-In Clinic at Marshall Family Medicine): 2.6/5 stars (based on 10 reviews) (10 reviews)
- Healthgrades (Marshall Family Health): 1/5 stars (1 review)
What patients say
Patients praise
- Many patients appreciate the bedside manner and clinical expertise of individual physicians, specifically mentioning positive experiences with certain doctors at Marshall Family Medicine and Marshall Orthopaedics
- Some patients report efficient and conscientious care, noting the convenience of integrated services like labs and X-rays at the same location
- Positive feedback regarding the accessibility of care within the Marshall health system for non-emergency conditions
Common complaints
- Reports of unprofessional or rude staff behavior, including front-desk receptionists preoccupied with personal devices or social media during check-in
- Concerns regarding long wait times and delays in receiving care or referrals
- Complaints about facility cleanliness and parking accessibility in certain locations
- Frustration with communication, specifically regarding follow-up procedures, referrals, and clear explanations of medical diagnoses or treatment options
In patients' words
"Staff for check in at the window was too worried about their phones and laughing and running in other rooms... As if I was some sort of inconvenience. Dr. Osborne is great however."
— LocalityBiz review of Walk-In Clinic at Marshall Family Medicine"I have set here in this room for the last hour listening to the staff solely discuss what they're going to eat for lunch... You're being paid while I'm in this room to be seen so caring for the patient should be your top priority."
— LocalityBiz review of CHH Family Urgent Care Center"Dr. Khokhar is an excellent physician with superb bedside manners. See him at Marshall Orthopaedics. First class!"
— Birdeye review of Marshall OrthopaedicsMore clinics in Huntington
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