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Urgent Care - Cabell Huntington Hospital

Urgent Care • Huntington, WV

★★★☆☆3.2/5135 reviews across 1 platforms

Ratings by platform

  • MedicalRecords.com: 3.2/5 (135 reviews on MedicalRecords.com)
  • Healthgrades: 67% of patients gave a 9 or 10 rating; 66% would definitely recommend (Based on HCAHPS survey data)

What patients say

Patients praise

  • Some patients report friendly and helpful staff interactions
  • Specific doctors praised for thorough explanations and bedside manner
  • Positive outcomes for some surgical and specialized procedures

Common complaints

  • Long wait times for both urgent care and emergency department services
  • Unprofessional or dismissive staff behavior
  • Poor communication regarding delays and patient status
  • Concerns about facility cleanliness and maintenance

In patients' words

"Not a single person has stopped in to check on me or my daughter running a temp of 104. I have set here in this room for the last hour listening to the staff solely discuss what they're going to eat for lunch..."

— LocalityBiz user review of CHH Family Urgent Care Center

"Brought my dad to the ER today with CHEST PAIN... It is now 2302 and we are still sitting in the waiting room. I’m just glad he’s still alive!"

— HospitalStats user review of Cabell Huntington Hospital ER

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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