IU Health Urgent Care - Bloomington
Urgent Care • Huntington, IN
Ratings by platform
- Birdeye (IU Health Urgent Care, Bloomington East): 3.7 star rating (487 reviews)
- Yelp (IU HEALTH URGENT CARE - Bloomington): Poor service noted (no star value captured in snippet) (11 reviews (per page snippet))
- Solv Health (IU Health Urgent Care, Bloomington): 1.0 out of 5 average rating (1 patient rating)
- Apple Maps (IU Health Urgent Care, Bloomington): 33% (with 9 ratings shown) (9 ratings)
What patients say
Patients praise
- Some patient ratings exist (e.g., non-1.0 rating on Birdeye), suggesting not all experiences are uniformly negative.
Common complaints
- Long wait times / delays before being seen
- Unwelcoming or rude staff / poor bedside manner
- Perceived misdiagnosis or inadequate care
- Communication issues and denial of prior statements (reported via a review)
- Overcharging/cost concerns (copay perceived as not worth services)
- Staffing and labor-related complaints mentioned in community discussion
In patients' words
"“They had Poor service just sat and talked the whole time and were gonna have me wait there for 2-3 hours just to be seen.”"
— Yelp review snippet"“Worst Urgent Care I've ever been to… The staff here is extremely unwelcoming and rude… it took two hours for me to leave.”"
— Hospital Reviews page (bloomington-indiana.uscompanies.net)"“DO NOT GO THERE NO MATTER WHAT… They mis-diagnozed my x-ray… They charge you 50$ copay for really NOTHING.”"
— Hospital Reviews page (bloomington-indiana.uscompanies.net)"“They burn out their doctors with patient quotas and have laid off support staff and treat nurses so poorly they are trying to form a union.”"
— Reddit discussion r/bloomington"“IU Health urgent care does not care about patients! They also lie… When I called back they denied saying anything.”"
— Birdeye review excerptMore clinics in Huntington
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