Same-Day Care at NYU Langone
Surgery • Huntington, NY
Ratings by platform
- Healthgrades: 1/5 (implied by multiple low ratings/review tone; exact star value not fully visible in snippet) (Not stated in provided snippet)
- Vitals (provider ratings list): Provider ratings range from ~2.5 to 4.8 (multiple individual physician ratings shown) (Not stated in provided snippet)
- LocalityBiz: Mostly 1-star reviews (e.g., ★☆☆☆☆) plus some 5-star reviews (e.g., ★★★★★) (Not stated in provided snippet)
What patients say
Patients praise
- Some reviewers report positive experiences (organized/runs on time; wonderful staff/doctors).
Common complaints
- Scheduling and appointment management issues (cancellations/reschedules far out; difficulty getting timely access).
- Long wait times at visits.
- Poor bedside manner/communication and perceived lack of empathy.
- Billing/administrative problems and staff perceived as unhelpful or dismissive.
In patients' words
"“Absolutely terrible customer/patient service… Instead of squeezing him in… they gave him the next available appointment at the end of January.”"
— localitybiz.com (NYU Langone Huntington Medical Group —180 East Pulaski Road)"“This office canceled my appointment the day before the visit, with a rescheduled date more than a month out each time.”"
— healthgrades.com (NYU Langone Huntington Medical Group)"“The wait is horrible… We’re going on over an hour now waiting.”"
— localitybiz.com (NYU Langone Huntington Medical Group —180 East Pulaski Road)"“Very poor customer service from staff”"
— localitybiz.com (NYU Langone Huntington Medical Group—Commack)"“Wonderful staff and doctors. They run on time and are very organized.”"
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