Care of Children at NYU Langone Huntington Medical Group
Pediatrics • Huntington, NY
Ratings by platform
- LocalityBiz: 1 out of 5 stars (aggregate across several complaints) (multiple user-submitted reviews on aggregate platforms)
- BirdEye: Generally low ratings on customer review platforms (17 reviews)
- Doctor review platforms (WebMD, Vitals, Healthgrades): Individual pediatricians (e.g., Dr. Alisa Altman, Dr. Lauren Kupersmith, Dr. Sara Siddiqui) generally hold high ratings (often 4-5 stars) (Varies by provider (e.g., 5-7 ratings per doctor))
What patients say
Patients praise
- Some long-term patients report positive experiences with staff and care providers
- Individual pediatricians receive high ratings for being attentive, patient, and knowledgeable
- Positive feedback for organized and timely care in specific instances
Common complaints
- Reports of rude, unhelpful, or dismissive staff and administration
- Concerns regarding long wait times and poor communication regarding appointments and billing
- Perception of inconsistency and declining quality of care since transitioning to NYU Langone management
- Difficulty reaching specific departments or navigating administrative processes
In patients' words
"Absolutely terrible customer/patient service... none of the employees I spoke with cared or went out of their way to try and get him in."
— LocalityBiz user review"Dr. Kupersmith is absolutely wonderful!! ... she always answers all our questions, never rushes us and gives us the guidance, reassurance and confidence that all new parents need."
— Vitals user review"Another good doctor’s office corrupted and destroyed by corporate greed."
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