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Infectious Diseases | NYU Langone Health logo

Infectious Diseases | NYU Langone Health

Infectious Disease • Huntington, NY

★★☆☆☆1.8/50 reviews across 1 platforms

Ratings by platform

  • Healthgrades: 1.8 out of 5 (for Dr. Diane Johnson)
  • Vitals: Individual physician ratings vary (e.g., 2.5 to 4.6)

What patients say

Patients praise

  • Compassionate and sweet nursing staff
  • Clean facilities
  • Organized and timely service reported by some patients

Common complaints

  • Long wait times for appointments and at the office
  • Unfriendly or rude administrative and front desk staff
  • Perceived lack of empathy and poor communication from staff
  • Reports of office mismanagement after transitioning to NYU Langone ownership

In patients' words

"Absolutely terrible customer/patient service. In October, my husband had to schedule an appointment a month and a half away... I am so disgusted by the lack of empathy."

— LocalityBiz review

"My biggest objection about this place are the 2 women who are at the reception desk. Extremely unfriendly... I have never experienced this kind of attitude in any medical facility."

— LocalityBiz review

"The staff was very nice, the facility was very clean. However, I would like to say the nurse Catherine is one of the best nurses I have ever met. She is compassionate, understanding and sweet."

— LocalityBiz review for Perlmutter Cancer Center at NYU Langone Huntington Medical Group

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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