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Family Medicine • Huntington, WV

★★★★☆4.4/5284 reviews across 1 platform

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.4/5 (284 reviews)

What patients say

Patients praise

  • Helpful and life-changing providers (for specific individuals)
  • Bubbly and non-judgmental approach from certain staff members
  • Convenience of location for some patients

Common complaints

  • Uncommunicative and rude staff
  • Appointments cancelled without notification
  • Difficulty getting walk-in appointments for children
  • Perception of being dismissive of patient pain
  • Unprofessional behavior by some staff members

In patients' words

"The receptionist was annoyed when I asked for a new appointment and when I told her the first two options didn’t work for me. The staff is uncommunicative and rude."

— Birdeye/Google Review

"My PCP, Jessica Purdue, has changed my life forever. Seeking out help from constant depression, postpartum depression, and anxiety wasn’t easy. Her bubbly, judgement-free personality made it so much easier than I thought it would."

— LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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