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Marshall Health

Endocrinology • Huntington, WV

What patients say

Patients praise

  • many providers are praised for being knowledgeable, thorough, and caring
  • successful management of chronic conditions like diabetes
  • staff in specific departments (e.g., Pre Admission Testing) noted for being polite and attentive

Common complaints

  • difficulties with administrative, billing, and reception services
  • long wait times on the phone and in-office
  • some reports of perceived unprofessional or condescending bedside manner among certain providers
  • frustration with patient portal and registration processes

In patients' words

"I will start off this review by stating that the doctors and nursing staff, for the most part, are wonderful at what they do. However, the administration, billing department , and receptionists are a whole other story."

— LocalityBiz patient review regarding Marshall Health administration

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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