St. Mary's Medical Center
Cardiology • Huntington, WV
Ratings by platform
- U.S. News & World Report (general hospital patient experience): 3/5 (30 reviews)
What patients say
Patients praise
- Staff described as pleasant, kind, and smiling
- Doctors praised for listening attentively and thoroughly explaining medical results and treatment plans
- Patients feeling well-cared for, with staff described as going above and beyond
- Recognition of professional, team-based care approaches
Common complaints
- Reports of rude, sarcastic, or dismissive staff attitude in ER settings
- Occasional complaints regarding long wait times or lack of urgency
- Documented complaint surveys filed with state health regulators regarding hospital operations
In patients' words
"Needed a CT, Dr was pleasant & for once a Dr. who wasn't in a rush to explain results!! He was absolutely kind & explained results to best of his ability with what answers he had!! Nurse Holly.... ABSOLUTELY AMAZING!!!"
— SMRMC Cardiology Patient Rating (steerhealth.io)"One of the triage nurses... was very rude and sarcastic to me... They treat patients as if they are a burden."
— SeniorAdvice.com review regarding ER experienceMore clinics in Huntington
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Patients praise: appreciation for the professionalism and kindness of medical staff and nurses · positive patient outcomes and life-saving care in critical cardiac situations.
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Patients praise: Many patients praise physicians for being knowledgeable, thorough, and effective in treating complex conditions like Rheumatoid Arthritis · Frequent mentions of compassionate, kind, and attentive bedside manner by specific providers.
Huntington Dermatology, Inc.
Patients praise: Friendly and helpful staff · Efficient check-in process.
Eric D. Ford DDS
Patients praise: Friendly and professional staff · Comfortable and welcoming environment.
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