CHOC Health Center, Huntington Beach
Hospital Services • Huntington Beach, CA
Ratings by platform
- Trustpilot: 3.2 / 5 (1 review)
- RateMDs: 3.5 / 5 (5 reviews)
- Better Business Bureau (BBB): Not explicitly rated (includes 6 complaints) (6 complaints filed)
What patients say
Patients praise
- Kind, caring, and professional medical staff
- Effective and timely appointment scheduling for sick visits
- Family-centered care environment
- Clean and well-maintained facilities
Common complaints
- Difficulty reaching staff or receiving return calls
- Concerns regarding specialized care for neurodivergent patients
- Issues with medical billing or medication management orders
- Perceived lack of accountability or communication regarding medical mistakes
In patients' words
"We’ve had great experiences with all of them. I feel confident that my baby is in the right hands and don’t plan on taking her anywhere else."
— Testimonial for CHOC Primary Care (PAM)"We love CHOC and all their staff they are always so kind and caring. Everyone is so sweet and understanding."
— RateMDs user review"Our experience with the Choc... has been consistently challenging and disappointing. Our child, who is on the severe end of the Autism Spectrum, has not received the level of specialized care and understanding we anticipated."
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