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Atrium Health Primary Care Northcross Family Medicine

Family Medicine • Huntersville, NC

★★★★☆4.3/5215 reviews across 1 platform

Ratings by platform

  • Birdeye: 4.3/5 (215 reviews)

What patients say

Patients praise

  • Specific physicians (e.g., Dr. Peacock) highly praised by some patients
  • High satisfaction ratings for individual providers (e.g., 4.8/5 for Dr. Garrett Wilcox)

Common complaints

  • Long wait times for appointments and during office visits
  • Difficulties with receiving timely follow-up calls or callbacks
  • Reports of some staff being rude or uncaring
  • Frustration with office policies and communication delays

In patients' words

"They are as SLOW as Molasses in order to run your "Tab" up & most of the staff are rude & uncaring."

— Birdeye Review

"I have nothing but [good things] to say about her [Dr. Peacock]!"

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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