The Harris Center for Mental Health and IDD: Home Harris
Mental Health • Houston, TX
Ratings by platform
- Rehab.com: 3.7 out of 5 stars (based on 208 reviews) (208 reviews)
- Facebook: 76% recommend (based on 27 reviews) (27 reviews)
What patients say
Patients praise
- helpful for those transitioning between health plans or out of benefits
- some patients report feeling supported and reassured by specific care teams
- valuable for wrap-around services and integrated care approaches
Common complaints
- reports of unprofessional, rude, or dismissive staff, particularly on crisis lines
- complaints regarding long wait times for appointments and caseworkers
- dissatisfaction with the intake or evaluation process
- negative experiences regarding the quality of care or treatment received
In patients' words
"The people answering the crisis line are unprofessional, rude ,disrespectful and outright toxic to me... I feel like crying after the way they hung up on me."
— Rehab.com user review"From the first phone contact... every team member not only provided accurate, timely information, but also assured me they would stay by my side through the entire process."
— The Harris Center Foundation testimonial"The staff here is outstanding and I highly recommend this place if you are out of benefits or are transitioning between health plans and need the support."
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