Family Medicine Doctors - Houston - Memorial Hermann
Family Medicine • Houston, TX
Ratings by platform
- Birdeye (Memorial Hermann Medical Group Cross Creek Ranch): 4.8 out of 5 stars (based on 12 reviews) (12)
- Kiran Farheen, MD (Memorial Hermann Medical Plaza): 4.91 out of 5 stars (based on 218 reviews) (218)
- Medicare Care Compare (Memorial Hermann Hospital System): 3 out of 5 stars (overall hospital rating) (1164 surveys (2019 data))
What patients say
Patients praise
- Providers are often described as caring, professional, and attentive listeners
- Staff and nurses are frequently praised for being friendly and helpful
- Positive experiences with communication in specific outpatient or medical group settings
- High scores for facility cleanliness in certain locations
Common complaints
- Billing issues and lack of pricing transparency
- Concerns regarding responsiveness and communication from staff
- Difficulties with patient discharge processes or case management
- Complaints about wait times and emergency department experiences
In patients' words
"Dr. Longe and her assistant Marleny were so helpful and friendly. Dr. Longe was through and very responsive to all my follow-up questions."
— Birdeye review for Memorial Hermann Medical Group Cross Creek Ranch"I have been billed to pay more money for services that I had insisted I pay the upfront total at the patient visit... on three occasions now, they have subsequently billed me more money for services I received."
— ComplaintsBoard review for Memorial Hermann Health System"Dr. Farheen is caring and listens. She takes time to ask the right questions and made me feel like my health concerns matter."
— Testimonial for Kiran Farheen, MD at Memorial Hermann Medical PlazaMore clinics in Houston
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