Cardiovascular Care - Terrebonne General Health System
Cardiology • Houma, LA
Ratings by platform
- Momentary Labs (Terrebonne General Medical Center - Parish): 4-star overall patient satisfaction rating (781 completed patient surveys)
- Promallu (Terrebonne General Health System): 3.1/5 average rating (139 patients; 39 total reviews)
- Yelp (Terrebonne General Medical Center): (Staff praised; no numeric rating captured in provided snippet) ((not provided in snippet))
- Healthgrades (Terrebonne General Health System): (provider review highlights shown; no numeric rating captured in provided snippet) ((not provided in provided snippet))
- Women's Choice Award (Terrebonne General Health System): Inpatient recommendation 71%; outpatient recommendation 84% ((not provided))
- U.S. News (Terrebonne General Health System-Houma): 89% of patients willing to recommend ((not provided))
What patients say
Patients praise
- Strong nurse/provider communication and patient-centered explanations (from patient-satisfaction survey and cardiologist reviews)
- Overall willingness to recommend / high satisfaction metrics on some platforms (e.g., CAHPS top-box style metrics, U.S. News recommendation, Women's Choice recommendations, Leapfrog outpatient experience domains)
- Competent cardiovascular clinicians highlighted (e.g., cardiology review praising friendliness, thoroughness, and answering questions)
Common complaints
- Disorganization/poor coordination and long waits reported in patient experiences
- Staff responsiveness/operational issues and perceived lack of answers in some cases
- Negative emergency/care outcomes and dissatisfaction with care decisions/communication reported by some reviewers
In patients' words
"“I stayed I have ... Every employee ... were A1... Dr Nair he is the best.”"
— Promallu aggregated patient review excerpts"“UPDATE: ... DO NOT GO HERE UNLESS YOU HAVE NO OTHER CHOICE.”"
— Promallu aggregated patient review excerpts"“I brought my mom here, due to her having symptoms of a heart issue... she will not be coming back here, unless, sent by her cardiologost!... I would not recommend this place to anyone!”"
— MedicalRecords.com patient review excerpts"“He talk to you, listen to you & explains things in a way you can understand... Wish more doctors were as good as him.”"
— Rater8 reviews for Dr. Eric Engeron (cardiology)"“Patients praise... for his thoroughness, professionalism, and ability to communicate effectively... However, some patients express dissatisfaction with the lengthy wait times...”"
— Vitals page summary and excerpts for Dr. Eric EngeronMore clinics in Houma
Heart Doctor in Houma, LA - Cardiovascular Institute (CIS)
Patients praise: Exceptional bedside manner and compassionate care · Physicians explain medical conditions clearly and thoroughly.
Cardiovascular Institute of the South (CIS)
Patients praise: Professional and knowledgeable physicians · Compassionate and attentive staff.
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