Our Locations | UP Health System
Rural Health Clinic • Houghton, MI
Ratings by platform
- Yelp: 2.6/5 (10 reviews)
- MedicalRecords.com: 2.3/5 (35 reviews)
- Facebook: 70% recommend (68 reviews)
- Birdeye: 3.9/5 (70 reviews)
What patients say
Patients praise
- positive experiences with individual nurses and physicians
- high patient willingness to recommend hospital services
- efficient and timely service in some urgent care experiences
- patient-rated quality indicators exceeding national averages in certain areas
Common complaints
- dissatisfaction with nursing care and compassion
- concerns regarding patient privacy and communication
- frustration with clinic policies and service accessibility at Express Care locations
- negative perceptions regarding administrative/staff management
In patients' words
"I received excellent care when I had preeclampsia... the nurses took excellent care of me."
— MedicalRecords.com"It was my first time here... They listened to my concerns/observations, confirmed what I thought it was and had my prescription sent to [the pharmacy]. The easiest medical appointment I ever had."
— LocalityBiz"Very unimpressed by the nursing staff... If you want to be listened to attentively and feel safe and comfortable do not go to Portage Health."
— MedicalRecords.comMore clinics in Houghton
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